Careers
The EMW Difference
Our employees are our greatest asset, and our primary source of competitive advantage. we pride ourselves on hiring the best IT and Telecom professionals and providing them with challenging assignments all over the world.
Our employees enjoy the feeling of working for a small company, combined with the benefits of a management team and support staff rarely found in a small organization. Our depth of expertise and ability to get the job done has contributed to a 80% growth rate over the past several years.
SALES DIRECTOR | JOB DESCRIPTION
EMW COMPUTER TRADING LLC • UAE
Position | Sales Director – Enterprise & Solutions |
Location | United Arab Emirates |
Reports to | Chairman & CEO – Middle East, North Africa & South West Asia |
Annual revenue target | AED 12,000,000 (individual attributable sales revenue) |
Employment scope | Full-time | Client-facing | Travel as business requires |
Role Purpose
Own and grow a portfolio of new and existing UAE accounts, winning profitable IT infrastructure, networking, cloud communications and managed-services business. The Sales Manager is individually accountable for an annual sales revenue target of AED 12 million, with disciplined forecasting, collections coordination and adherence to EMW’s approved pricing and gross-margin policies.
Annual sales performance expectations
- Deliver AED 12,000,000 in annual attributable revenue from signed and delivered business, measured under EMW’s revenue-recognition and sales-credit rules.
- Operating pace: AED 3,000,000 per quarter / AED 1,000,000 per month on average; actual quarterly targets may be seasonally phased and agreed in the annual sales plan.
- Maintain a qualified opportunity pipeline with sufficient coverage to achieve the target; agree the required coverage multiple and stage definitions with management.
- Achieve company-approved deal gross-margin thresholds; disclose any discounting or margin exceptions for prior written approval.
- Provide weekly CRM updates, opportunity forecasts, next actions and expected close dates; submit monthly performance reviews covering booked revenue, recognized revenue, margin and collection status.
- Support prompt invoicing and customer collections in partnership with Finance; commission eligibility, if any, is governed solely by the separately approved incentive plan.
Key responsibilities
- Acquire new enterprise, hospitality, education and government accounts while expanding strategic existing relationships across the UAE.
- Sell EMW’s multi-vendor voice, IP telephony, SIP, wireless, switching, network infrastructure, security, cloud communications and support/AMC solutions.
- Develop opportunities for Harmony with Webex and related hospitality communications solutions where suitable for customer requirements.
- Lead consultative discovery, account planning, executive presentations, value propositions, proposals and commercial negotiations; explain technology benefits, ROI and total cost of ownership.
- Collaborate with presales, engineering, delivery, procurement, vendors and finance to design feasible solutions, validate scope, assess risk and ensure successful handover.
- Manage the full sales cycle: prospecting, qualification, solution positioning, tender/RFP response, quotation, negotiation, purchase order and post-sale account development.
- Follow EMW approval controls for pricing, contract terms, customer credit, project delivery commitments and forecasts.
- Maintain accurate CRM records and a credible sales funnel; identify renewals, cross-sell and recurring-revenue opportunities.
Candidate requirements
- Bachelor’s degree in Engineering, Computer Science, IT, Business or a related field, or equivalent demonstrated experience.
- At least 10 years of customer-facing B2B ICT/telecommunications solution sales experience; demonstrable UAE/GCC enterprise account relationships.
- Documented track record of personally delivering multi-million-dirham annual sales quotas; ability to substantiate revenue achievements, deal sizes and individual contribution.
- Working knowledge of IP telephony, VoIP, networking, wireless, data infrastructure, SIP and converged communications; familiarity with HPE, Cisco, Fortinet or comparable vendors.
- Experience selling to hospitality, universities and/or government institutions is strongly preferred.
- Strong commercial negotiation, forecasting, presentation and customer-management skills; comfort working closely with technical presales and delivery teams.
- Fluent spoken and written English; Arabic is an advantage. Willingness to travel as required (potentially up to 50%).
Performance review and measurement
Management will assess results against the AED 12 million annual revenue target together with sales quality, gross profit, pipeline hygiene, customer development, forecast accuracy, payment/collection cooperation and compliance with internal approval requirements. Target phasing, revenue attribution, exclusions, probation milestones and any commission structure must be confirmed separately in the offer letter / approved sales incentive plan.
If interested please send your CV to [email protected].
Sales and Marketing Coordinator
Coordinator works from our Dubai Office and contributes to the overall success of the organization by effectively managing all tasks for the organization as and when required.
Duties and Responsibilities:
o Keeping Track on Vendor Marketing funds
o EMWmeWebsite (Management)
o EMWmeCollateral
o Events /Seminars Management
o Customers PRs/CS, Registrations and Surveys
o Customers Requests Routing to right department
o Designing EMWmeGraphics/Artworks
o Marketing campaigns / email blasts / Social Media Expert
o Award Nominations
o Social Media Management
o Giveaways
o Season greetings to database
o Managing EMWme database
o Channel and Marketing program
o Rebate and Incentive Plans
o Track on partnership level
o Keeping track on technical/sales Certifications
o Employee training management
o Tracking Vendor Promotions
o Employee Partner Portal Registrations
o Must have min 3 years in Sales process using Zoho CRM experience
o RFx Compliance & Submittal
o Zoho.com Administration
o Sales offers follow-up
o Financial Offers Compliance
o Sales Meeting Minutes
o Customer correspondence
o Customer training management
o Taking Sales phone enquiries if required
o Assistance in Trade Licenses Renewals
o Setting up C-Level Meetings
o Updating and Tracking Agreements/legal documents with Legal Department
o Sales Meeting Minutes
o Ad Hoc work as and when required
Requirements:
- Bachelor’s degree, MBA is a plus
- 5+ years in a Zoho CRM Marketing and Sales role
- Ability to work with minimum supervision and represent EMWme with utmost professionalism
- This position requires product line planning experience and a breadth of knowledge in ICT
- Experience with Hospitality
- Superior communications, presentation, and customer interface skills
- Fluency in English
- Fluency in Arabic is a plus
- Ability to thrive in a fast-paced environment
- Ability to handle pressure
- Reports to Operations Manager
Job Types: Full-time, Permanent
TBD Per Month
Education:
- Bachelor’s (Preferred)
Experience:
- ZOHO CRM: 3 years (Required)
Location:
- UAE (Required)
If interested please send your CV to [email protected].
Network Engineer Role
Configure and Support Multi-Vendor Converged networks.
Experience with Wired and Wireless LAN solution deployment including Planning and Post-implementation Heatmaps is a must.
Experience with Next-Gen Security firewalls (Fortigate and Juniper) is required.
Work with Customer IT teams to troubleshoot Level 2 Network issues when required.
Collaborate with internal teams and vendors to ensure that industry best practices are incorporated during project implementation.
Network and Security Devices Upgrade experience in a production network required.
Coordinate with IT team to generate Preventive Network Maintenance reports.
Provide technical support and respond to network incidents.
Document network configurations, changes, and incidents.
Travel between emirates to different client sites as needed. (UAE Driving license and Own Vehicle is a must)
Required Qualifications:
Four Years Engineering / BS / BSc degree in Computer or Network or similar domain.
Experience:
3 -5 Years in Multi-Vendor environment.
Vendors / Technologies :
Cisco, Aruba, Juniper /MIST, Fortinet
In-depth understanding of Layer 2 Protocols.
In-depth understanding of network protocols and Multicast
Experience with Routing protocols is advantage.
Certifications Required (Any two Vendor Certifications at-least):
Cisco CCNA/CCNP
Aruba Certified Mobility Associate/Professional (ACMA/ACMP)
Juniper JNCIA/JNCIS
Fortinet NSE 4 or above
Job Type: Full-time
Job Types: Full-time, Permanent
TBD Per Month
Education:
- Bachelor’s (Required)
Experience:
- Multi-Vendor Converged networks: 3+ years (Required)
Language:
- English & Arabic is a plus (Required)
License/Certification:
- UAE Drivers License (Required)
- Cisco, Aruba, Juniper /MIST, Fortinet (Required)
Location:
- UAE (Required)
If interested please send your CV to [email protected].