HARMONY
For Hospitality
Our Cloud telephony solution offer transformative benefits for hotel groups, streamlining communication and enhancing guest experience. By leveraging our cloud-based VOIP systems, hotels can centralize their communication infrastructure, allowing for seamless integration across multiple locations. Our technology enables hotel staff to manage calls, reservations, and customer service inquiries more efficiently, ensuring a smooth and personalized guest experience.
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Additionally, provides scalability, allowing hotel groups to easily expand or modify their communication capabilities as their needs evolve. Advanced features such as call routing, voicemail to email, and integration with CRM/PMS systems further empower staff with the tools needed to provide exceptional service. Significantly, cloud telephony reduces the need for extensive on-site hardware, leading to cost savings and reduced maintenance overhead. For hotel groups looking to modernize their operations and improve customer satisfaction, our cloud-based VOIP solution represent a forward-thinking investment in their communication infrastructure.
Harmony Suite Packages
Common Area CA
IP phone
Voicemail
Knowledge Worker KW
Voicemail
Mobility
IP Phone / Video
KW or CA + W4BWKS Basic
IM&P (PC & Mobile)
Voicemail
Mobility
IP Phone / Mobile
Desktop Sharing
Team Collaborate
KW + W4BWKS Standard
IM&P (PC & Mobile)
Voicemail
Mobility
IP Phone / Mobile
Webex Audio, Video Conferencing (100)
Desktop Sharing
Team Collaborate
KW + W4BWKS Premium
IM&P (PC & Mobile)
Voicemail
Mobility
IP Phone / Mobile
Webex Audio, Video Conferencing (1000)
Desktop Sharing
Team Collaborate
W4BWKS Standard
Webex Audio, Video Conferencing (100)
Desktop Sharing
Team Collaborate
W4BWKS Premium
Webex Audio, Video Conferencing (1000)
Desktop Sharing
Team Collaborate
Trunk
Overlay services (Auto attendant, Call Center)
Call Center
ACD
Queuing
Agent
Supervisor
Options
- Auto Attendant
- Attendant Console
- Call Recording
- Mobility
- Call Center Basic
- CRM integration
- Broadcast
- Push To Talk
Devices
- 2-Line Basic
- 4-Line Advanced
- Video Phone
- Conferencing
- DECT
- Headset
- 3rd Party Phones