HARMONY
For Enterprise
Cloud telephony solutions represent a significant advancement for enterprises, offering a scalable, flexible, and cost-effective alternative to traditional telephony systems. These cloud-based solutions facilitate seamless communication across an organization, regardless of geographical boundaries.
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By integrating voice, video, and data services into a single, unified platform, cloud telephony enhances collaboration among teams and streamlines interactions with clients and partners. Key features like advanced call routing, conferencing, virtual voicemail, and CRM integration empower businesses to tailor their communication strategies to their specific needs. The scalability of cloud telephony is particularly beneficial for growing enterprises, allowing them to easily expand their communication capabilities in line with business growth, without the need for substantial capital investment in hardware.
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Additionally, the reliability and redundancy offered by cloud services ensure minimal downtime, which is crucial for maintaining business continuity. By embracing cloud telephony, enterprises not only improve their operational efficiency but also gain a competitive edge in today’s fast-paced business environment.
Harmony Suite Packages
Common Area CA
IP phone
Voicemail
Knowledge Worker KW
Voicemail
Mobility
IP Phone / Video
KW or CA + W4BWKS Basic
IM&P (PC & Mobile)
Voicemail
Mobility
IP Phone / Mobile
Desktop Sharing
Team Collaborate
KW + W4BWKS Standard
IM&P (PC & Mobile)
Voicemail
Mobility
IP Phone / Mobile
Webex Audio, Video Conferencing (100)
Desktop Sharing
Team Collaborate
KW + W4BWKS Premium
IM&P (PC & Mobile)
Voicemail
Mobility
IP Phone / Mobile
Webex Audio, Video Conferencing (1000)
Desktop Sharing
Team Collaborate
W4BWKS Standard
Webex Audio, Video Conferencing (100)
Desktop Sharing
Team Collaborate
W4BWKS Premium
Webex Audio, Video Conferencing (1000)
Desktop Sharing
Team Collaborate
Trunk
Overlay services (Auto attendant, Call Center)
Call Center
ACD
Queuing
Agent
Supervisor
Options
- Auto Attendant
- Attendant Console
- Call Recording
- Mobility
- Call Center Basic
- CRM integration
- Broadcast
- Push To Talk
Devices
- 2-Line Basic
- 4-Line Advanced
- Video Phone
- Conferencing
- DECT
- Headset
- 3rd Party Phones