Cloud telephony as a managed service for service providers revolutionizes how providers deliver communications solutions, offering a seamless, scalable platform with integrated tools like Webex for BroadWorks. By leveraging cloud telephony, service providers can enhance their offerings, streamline operations, and deliver a superior customer experience.

With managed cloud telephony services, providers or resellers can easily establish connectivity to the Harmony environment for PSTN termination, offering a robust infrastructure to handle voice communication needs. They can offer DID numbers and tailored services based on individual customer requirements, ensuring flexibility and adaptability for businesses of any size.

The Harmony Provisioning OSS further enhances service delivery by enabling customers to control and manage their enterprise communications effortlessly. Whether it’s provisioning new users, scaling operations, or managing daily tasks, customers have the tools to take charge of their operations in real-time.

With Harmony, customers benefit from advanced features like call management from any mobile or desktop device, enhanced collaboration, and seamless integration with CRM systems. These capabilities empower service providers to offer a comprehensive suite of services that increase operational efficiency, lower costs, and deliver personalized customer experiences.